ICT Solution

TF Cloud LB Waltham Forest

Project Purpose
- Implementation of Asset Management Software to support Property & FM Service Delivery
- Implementation of Property, Estates Management, Helpdesk Module & Works Ordering Modules
- Streamline business processes and procedures
- Support financial management
Scope and Outputs
- Client Project Management
- Facilitating staff workshops to agree module configuration
- Familiarisation workshops with client
- Data collection and cleansing including research
- Development of Software tests scripts and the facilitation of User Acceptance Testing (UAT) ,
- Go live support was given during software launch
- Delivered within 12 weeks of instruction to support new financial year
- Development of quick reference guide
Approach
- Structured approach Prince 2 Project methodology
- On-site workshops, staff one to ones and guidance
- Regular reporting of progress including dashboards, action logs and project board meetings