Project Purpose

  • Support the development and implementation of a new Hard FM operating model.
  • Procurement of interim and long-term service contracts to support service delivery
  • Procurement and implementation of a new ICT solution.


    • Overarching program management
    • Draft service specifications and support partial insourcing of labour to support early contract termination with incumbent supplier
    • Develop operating model with outline budget and service structure
    • Identify suitable Asset Management software, procure and implement
    • Support the development and procurement of long term Hard FM service contracts
    • Review system configuration options through staff engagement session
    • Software testing and User Acceptance Testing (UAT), and go live support

    “Waltham Forest instructed OCG to carry out a review of our Facilities Management service.  The team were professional, and engaged with our staff and stakeholders in a manner that meant everyone felt comfortable and at ease in discussing what works well and not so well.  OCG provided regular project updates, had a flexible approach and a delivered a detailed report with improvement opportunities that everyone could understand and follow.  We were very happy with the outcome and look forward to working with the team again in the future”.

    Craig Egglestone – Waltham Forest Council

    The Facilities team at Tower Hamlets have worked with Consultants from OCG on many different projects over the past 10 years or so. This has included Procurement support, service review, the implementation of the Corporate Landlord operating model and Asset Management software advice and services. The Consultants are professional, knowledgeable, thorough and easy to work with.

    Sam Brown – London Borough of Tower Hamlets

    OCG have been appointed by Croydon to support the delivery of a range of projects over the past few years. Projects have included drafting the Asset Strategy, delivering our property review programme and the delivery of capital projects. The team are diligent, professional and work with all stakeholders to deliver excellent outcomes for the Council.

    Steve Wingrave – Head of Asset Management and Estates

    More to see

    We use cookies to ensure that we give you the best experience on our website.