Procurement of Hard FM services and Implementation of ICT SolutionLondon Borough of Lewisham

Project Purpose

  • Support the development and implementation of a new Hard FM operating model.
  • Procurement of interim and long-term service contracts to support service delivery
  • Procurement and implementation of a new ICT solution.

Scope and Outputs

  • Overarching program management
  • Draft service specifications and support partial insourcing of labour to support early contract termination with incumbent supplier
  • Develop operating model with outline budget and service structure
  • Identify suitable Asset Management software, procure and implement
  • Support the development and procurement of long term Hard FM service contracts
  • Review system configuration options through staff engagement session
  • Software testing and User Acceptance Testing (UAT), and go live support